FAQs

Open any jersey in Custom Hockey Jerseys. Choose size and colourway, then fill in the Name field (up to 12 characters) and the Number field (0 to 99). Most designs also offer a lettering style: straight block or arched block. A preview over the product image updates as you type.

No. We do not send a proof or mockup before production. What you type in the fields is what we print, so check spelling, spacing and capitals before you add the jersey to the cart. The live preview helps you judge length and placement.

Names on most designs print in capital letters, which is how hockey lettering is normally set. Stick to letters, spaces, hyphens and apostrophes for the cleanest result. If you want something unusual, email us before ordering.

No. We print your own name, nickname or number, and on the crest jersey, a crest you own or have permission to use. We do not print the names or logos of teams, leagues, colleges, brands, characters or real players. Orders that ask for them are cancelled and refunded. See our Intellectual Property Policy.

On the crest jersey, paste a link to your crest image (a PNG or JPG in a shared folder) and tick the box confirming you own it or have permission to use it. We print it on the chest as sent, with no proof. If the file cannot be printed clearly, we email you for another one before production.

Add one cart line per player, each with its own size, name and number. Mixed sizes and cuts in one order are fine. For large groups, email us first with the product, quantity and date you need them by, and we will tell you honestly whether the timeline fits.

Yes, within 24 hours of ordering. Email [email protected] with your order number and the change. After 24 hours the jersey may already be in production. Details are on Cancel or Change an Order.

Place a second order. Shipping is free, so it costs nothing extra to ship.

To the United States, Canada, Australia and New Zealand. Shipping is free to all four, with no minimum order. We do not ship to other countries at the moment.

Orders are processed in 1–3 business days. Transit then takes 7–14 business days to the US, Canada, Australia and New Zealand. Full details are on Shipping & Delivery.

All orders ship from the USA.

Orders to Canada, Australia and New Zealand may be subject to import duties or taxes depending on the destination country’s rules. We do not collect sales tax or duties at checkout. If you have a question about a charge from your carrier or customs, email us and we will help where we can.

When a tracking number is available, we email it to you. You can also check the status of your order on our Order Tracking page with your order number and billing email.

First allow the full window: 1–3 business days of processing plus 7–14 business days in transit. If that time has passed with no delivery, email us with your order number and we will look into it with you.

Email us as soon as possible. Within 24 hours of ordering we can update it. After the parcel ships, the address may not be changeable.

60 days from delivery. Email us to start a return and we send a free return label. See Returns & Exchanges for condition rules.

We do. Every eligible return gets a free return label, including change-of-mind returns.

Personalised jerseys follow a specific rule. Please see our Returns & Exchanges policy for how returns of lettered and crest jerseys work before you order.

Within 7 days of receiving your return. The refund goes back to the original payment method. Your bank may take a few more days to show it. See the Refund Policy.

Yes. Store credit never expires.

Yes. Start a return within 60 days and order the size you need. Our Returns & Exchanges page explains the steps.

Email us with your order number and photos of the whole jersey and the problem. We reply within 24 hours on business days with the next step.

Our jerseys are long-sleeve, V-neck hockey jerseys in mesh fabric, 100% polyester, with the design and lettering printed or sublimated in. Machine wash, tumble dry low.

Adult S to 4XL, youth Youth S to Youth XL, women’s cut XS to 2XL, and goalie cut S to 3XL. Adult 3XL and 4XL, and goalie 3XL, cost $3 more because they use more fabric.

Lay a jersey you already own flat, measure across the chest and the length, and compare. Hockey jerseys run roomy for shoulder pads. Our Size Guide walks through it, including goalie and youth tips.

A jersey that is wider through the body and sleeves, so it sits over a chest protector and arm pads. See Goalie Cut Jerseys.

The lace-up collar has a short opening at the throat closed with a lace, for the old-time sweater look. The crew collar is a closed round neckline that sits flatter under a neck guard. Same body, sizes and price. See Lace-Up Collar Jerseys.

The women’s cut is narrower in the shoulders and shaped through the body. If you wear pads underneath or like a loose fit, your usual adult unisex size may suit better.

Yes. No crest, no name, no number, no logo. Just the design’s colours and pattern. See Blank Hockey Jerseys.

Close, but screens vary. Fades and plaids are printed patterns and can shift slightly from one jersey to the next. If you need to match existing jerseys, email us first.

Available payment methods are shown at checkout. See Payment Methods for how payment works.

No sales tax is collected at checkout. The price you see plus free shipping is what you pay us.

Never send card numbers, security codes or passwords by email. We will never ask for them. Payment happens only on the checkout page.

You can check out with your email address. An account lets you see past orders in one place.

They are used only to make your order and are deleted 30 days after delivery. See our Privacy Policy.

Email [email protected]. Email is our only support channel, and we reply within 24 hours on business days. You can also use Submit a Ticket or visit the Help Center.

Machine wash, tumble dry low. That is our care instruction for every jersey. Turning the jersey inside out before washing is a sensible habit for any printed garment, and washing with similar colours keeps things simple.

Yes. Our skater jerseys are cut roomy for pads. If you wear bulky pads or like extra room, go up one size. Goalies should look at the goalie cut.

Of course. Plenty of people wear our jerseys to games, pubs and pond weekends. Over a hoodie outdoors, consider one size up.

The name and number are printed or sublimated into the jersey along with the design, not stitched on as separate patches.

Choose custom if you want your name and number on the back. Choose blank if you want a clean jersey for practice, pickup or simply wearing. Blank jerseys follow our standard 60-day return rule, which makes them a safe gift when you are unsure of the size.

Names up to 12 characters fit. Longer names look cleaner in straight block lettering; short names of up to about seven letters look strong in arched block. Use the live preview to compare.

Several designs exist in both adult and youth versions, such as the two-stripe style, so families and teams can wear matching colourways. Check the colourway names on each product page.

The Blank Pond Plaid Hockey Jersey was designed with outdoor ice in mind. Its check pattern is printed, not a woven flannel.

No. Jerzo sells hockey jerseys only: custom with your own lettering, or blank with no logo. Browse everything in the shop.

Custom jerseys ask for both a name and a number. If you want something different, email us before ordering and we will tell you what is possible.

No. One jersey ships free, the same as twenty.

Yes. Enter the recipient’s address at checkout. If you are unsure of their size, a blank jersey is the safer pick, and you can check the spelling of any name twice before paying.

Our business address is 10860 Knights Rd, Philadelphia, PA 19154, US. We are an online store; there is no walk-in shop at that address.